Senior Engineer, Service Delivery 28 views

Delivery Specialists are integral to getting things done for customers. When Dell is contracted to deliver services, anywhere around the world, Delivery Specialists make sure our innovative technical solutions meet specifications. They also plan, direct and coordinate the full range of organizational and technical activities required to deliver on our promises. Getting this right involves building up in-depth knowledge of clients’ priorities, challenges and initiatives as a trusted advisor. This also enables our team to identify potential sales opportunities. Together with colleagues in sales and Global SMEs, they develop strategic plans for account growth.

Key Responsibilities

  • Delivery Specialist will be responsible for Implementing, Supporting and Troubleshooting the upgrades of datacenters built using VCE Vblocks from Remote. He/She should have Expert knowledge in Implementing & Supporting one or more of the Technology Domains such as Datacenter Networking, Unified Datacenter Storage Infrastructure, VMware Virtualization & Cisco UCS Compute Infrastructure.
  • The Delivery Specialist will be responsible for technical decisions that will affect project timelines, functional units, and/or deadlines.
  • The Delivery Specialist primary role is Delivering upgrade solutions around VCE’s Converged Infrastructure technologies for Datacenters and specifically integrating those technologies into VCE’s overall data center architecture and detailed design.

Essential Requirements

  • The Delivery Specialist primary role is Delivering upgrade solutions around VCE’s Converged Infrastructure technologies for Datacenters and specifically integrating those technologies into VCE’s overall data center architecture and detailed design.
  • Delivery Specialist will also serve as content knowledge expert, participate in upgrade proposal preparation, develop detailed upgrade services methodologies, customer presentations, mentor other technical consultants and assist with development of technical collateral around server and application integrated designs.
  • The Delivery Specialist should exercise judgment within defined Industry standards and use creativity to develop a clear low level services methodology for the data center solutions being positioned.

Desirable Requirements

  • The ideal candidate will have deep technical expertise in the use of Data Center products and their use in the design of Converged Infrastructure through Network, Compute, Storage and Virtualization architecture. In addition, IT people/process consulting knowledge and experience, understanding of datacenter physical requirements specific to power, cooling, cabling etc.,
  • Operations experience and working knowledge in implementing management and monitoring infrastructure for the datacenter.
  • 5 to 7 years of experienced individuals in relevant fields for our various services with respect to VCE Converged Datacenter Infrastructure.
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